retail agent
Retail Agent offers a service for Importers to showcase and sell their products to Retailers. The communication flow between suppliers and retailers allows to build brand awareness and provide efficient staff and customer support on the selling floor.
retail agent
Retail Agent offers a service for Importers to showcase and sell their products to Retailers. The communication flow between suppliers and retailers allows to build brand awareness and provide efficient staff and customer support on the selling floor.
About
Retail Agent represents a Collective of Brands that have a synergy of history, quality, beauty and function. We are the 'eyes and ears' for the importers we represent.
We use a wide range of communication methods in which to build relationships with importers. It works with guidelines provided by each importer to seek new distribution outlets whilst continuing to build on existing channels.
Retail Agent is the link between Logistics, Staff, VM teams, Buying teams and Managers by supporting them in all product issues that may arise.
Flexibility allows us to action, follow through and make 'things happen' with efficiency, in a professional manner within the Homewares Industry.
Representative for:
Victoria and Tasmania
Product Range
History, Quality, Beauty and Function.
Product Range
History, Quality, Beauty and Function.
Retail Agent is a vehicle for communication between suppliers and retailers, which creates the ideal environment to grow your brand and provides efficient staff and customer support on the selling floor.
Our up to date technology to process counts and generates orders allowing us to accurately and efficiently place your merchandise.
Retail Services
Retail Agent has 30 years of experience in the Australian Homewares Industry. Well known and highly regarded, Imogen Smith knows the business of import and retail and is able to work cohesively between the sectors. Her knowledge of the importance of good communication and product knowledge ensures your merchandise is marketed effectively.
Retail Services
Retail Agent has 30 years of experience in the Australian Homewares Industry. Well known and highly regarded, Imogen Smith knows the business of import and retail and is able to work cohesively between the sectors. Her knowledge of the importance of good communication and product knowledge ensures your merchandise is marketed effectively.
STAFF TRAINING
The love of transforming product knowledge into informative energetic and precise format will engage the staff to become advocates to your brands that I represent. Having this format allows staff to interact and ask questions, which allows an open forum of learning features and benefits of your products.
DEMONSTRATIONS
The understanding of working/cooking with many different energy sources allows me to inform customers how to get the best out of your cookware. To relay powerful information to your customers which allows the customers to become confident to use your cookware which in turn they becometrue advocates for your brand. All cooking demonstrations create theatre and a buzz on the selling floor. If you wish to view up and coming dates for cooking demos please view "News".
WE ASSIST WITH
The power of merchandising and stock refill are key factors in maintaining your brands presence on the selling floor.
Stock ticketed effectively.
Marketing material used to help assist in product knowledge and brand building.
Producing in store product signage/posters to help advertise up coming in store demonstrations.
Communication is prompt, whether in person, by phone or email.
Handling customer concerns with integrity, empathy and a sound product knowledge.
Logistics, internal stock movement within stores.
RANGE OF SERVICES
Merchandising.
Counts.
Advice on range and selections of products to come into Australia.
Guidance on price list & catalogue format/ layout to work with buyers and selling staff.
Store set up for promotions.
Orders.
Staff training (in an energetic, informative and precise manner.)
Warranty / Credit claims.
Cooking Demonstrations (to show case the ability of any brand/type of cookware and increase product knowledge and brand awareness to increase sales on the selling floor.)
Product feature Videos
